Privacy Policy

1. Introduction

Welcome to RoxoHost! This Privacy Policy is designed to inform you about how we collect, use, and safeguard your personal information. By using our hosting and domain services, you agree to the terms outlined in this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information, including but not limited to:

• Contact information: Name, email address, phone number
• Billing information: Billing address

2.2 Non-Personal Information

• IP addresses
• Browser type
• Device information
• Usage data

3. How We Use Your Information

3.1 Service Provision

We use your personal information to:

• Provide hosting and domain services
• Process payments
• Respond to your inquiries and provide customer support

3.2 Marketing and Communication

With your consent, we may use your information for:

• Sending promotional materials, newsletters, and updates
• Conducting surveys and market research

3.3 Security

We use your information to enhance the security of our services:

• Detect and prevent fraud
• Monitor and address security vulnerabilities

4. Information Sharing

While we do not sell your personal information, we may share data with trusted partners:

• Service providers: For essential business functions
• Legal compliance: In response to a legal obligation or to protect our rights

5. Cookies and Tracking Technologies

We use cookies and similar technologies for various purposes:

• Enhancing user experience
• Analyzing website traffic and usage patterns
• Personalizing content and advertising

You can manage your cookie preferences through your browser settings.

6. Data Retention

We retain your personal information for as long as necessary:

• To provide and maintain services
• To comply with legal obligations
• To resolve disputes and enforce agreements

7. Security Measures

We implement industry-standard security measures:

• SSL encryption for data transmission
• Regular security audits
• Access controls and authentication mechanisms

8. Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Object to processing and withdraw consent
• Lodge a complaint with a supervisory authority

Contact us at [email protected] to exercise these rights.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy:

• Check our website for the latest version
• We will notify you of significant changes via email or prominent notice on our website

10. Contact Information

If you have questions or concerns about our Privacy Policy, please contact us at [email protected].

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